Michael has said discussions with Barclays regarding the announced closure of their Farningham branch have been ‘constructive’.
‘There is a regrettable trend away from high street banks to online banking, which is understandable but can leave local businesses and customers dependent on the bank with few other options’, Michael said. ‘That’s why it’s important that Barclays now support the community in delivering alternative banking provision.’
In their letter to Michael, Barclays said 74 customers have been identified as being dependent on the Farningham branch. Barclays have assured Michael that they will contact each of these customers to ensure they have a better understanding of the alternative banking options available.
‘I welcome the support Barclays plans to provide in our area during this transitional period’, Michael said. ‘Our job now is to ensure that customers and businesses do receive this support and that local premises that can offer full banking services for customers and businesses are able to do so.’
Michael has contacted Barclays for a further meeting. He hopes to organise an event in the constituency whereby customers dependent on the Farningham branch are trained in accessing alternative banking safely and securely.
Following the announcement that the Barclays bank branch in Farningham will close in September, Michael has written to the Barclays CEO expressing his disappointment at the decision.
Michael expressed his concern that his constituents may be left without access to the banking services they need, asking what consultations Barclays has held with its customers and businesses before announcing the closure.
‘I am concerned that my constituents have not been sufficiently consulted before the decision was taken by Barclays to close their local branch’, he writes: ‘a strong local economy needs the support of a good local bank.’
Barclays says that its customers have been informed and recommended customers use local Post Offices for their banking services. But Michael urges Barclays to ensure that the local Post Offices ‘meet the full range of customer needs’ for personal customers and businesses in his letter.
The proposed closure of Barclays in Farningham comes two months after Lloyds Bank announced that its New Ash Green branch would close in July. Michael sent a letter along with a petition opposing the closure signed by over 900 people to Lloyds Banking Group calling for answers.
Michael said: ‘This closure may have a huge impact on the lives of people and businesses in Farningham. We need answers from Barclays. I will continue to work with local councillors, businesses and residents, and the Post Office itself, to ensure that my constituents will not be left without the services they rely on.’