Dear Chris Grayling
My constituents continue to suffer appalling disruption with delays of 2-3 hours on their journeys to work now quite common. Trains are cancelled every day; those that do arrive are frequently late and over-crowded.
Six weeks on from the start of a new timetable which was supposed to bring better services this is clearly unacceptable. The government needs to demonstrate that it understands the frustration caused to so many travellers. Better compensation has already been announced for passengers in the Northern franchise area who will be receiving the cash equivalent of a four-week refund. I would like you now to require Thameslink to introduce an equivalent scheme for my constituent as soon as possible.
Michael Fallon MP